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To register, please contact your local representative who will help setup your account.
To register, please contact your local representative who will help setup your account.
We look forward to hearing from you. To help us get back to you quickly, please ensure you include as much detail as possible.
Our trading hours are Monday to Friday 9.00am – 5.00pm.
Before getting in touch, please read the below frequently asked questions or visit our New Customer page.
Why do your invoices say The Distribution and Logistics Company?
Hardie Grant Gift is distributed by The Distribution and Logistics Company (TDLC). All deliveries and invoices will come from TDLC.
How and who do I pay?
The Distribution and Logistics Company (TDLC). All payment details are on the invoice header. Please ensure to reference PO number with payment for ease of allocation.
What is the order fee and freight charge?
Hardie Grant Gift do not charge an order fee or freight charge when reaching minimum order values.
What is the minimum order value?
Opening orders must be at least $500 RRP, with further orders at a minimum of $180 RRP. Orders below minimum will backorder until minimum is reached. Alternativelly, you can opt to cover a small order surcharge to release ($25 ex GST).
Who do I ask about NEW orders, damages, missing stock, account or online login issues?
Please contact your sales representative.
Who do I ask about EXISITING order and invoice queries?
The Distribution and Logistics Company (TDLC)
Ph: 1300 659 082
Email: orders@tdlc.com.au
Who is my sales representative?
If you have an active account, please check for the sales representative in your state. If you are still unsure who to reach out to hgg@hardiegrant.com
Are the prices I'm seeing the RRP?
Yes, the prices displayed on our website are at RRP. When placing a web order, you will receive an confirmation of your order - please note this is NOT an invoice for payment. Your invoice from TDLC will include your wholesale discount and indicate total for payment. If you are unsure about your discount, please contact your sales representative.
How do I open a Hardie Grant Gift account & start ordering?
Please visit our New Customer information page.
How do I change my phone number, delivery address, email address or other details?
Please contact your sales representative to ensure your details are updated online and with our distribution partner TDLC.
I want to know what titles are available to order now?
On each book's page you will find their availabilty (in stock, not yet published, available to backorder, unavailable/out of print). If you would like more information about what we currently have available to order, please contact your sales representative.
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